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Media / Novità su prodotti e servizi / Atlas Copco expands its Care concept

Atlas Copco expands its Care concept

2010-02-02

The global slowdown in many sectors of the mining and construction industries
has increased the focus on ensuring maximum uptime and low cost preventive maintenance of both existing and new equipment. Atlas Copco’s Care concept more than meets the requirements.

Underground loaders and trucks
Atlas Copco’s Care concept for equipment maintenance has been expanded and now also covers underground equipment such as Scooptram loaders as well as drill rigs and rock drills.
 
Today, the company’s service packages: Scoop Care, Rig Care, ROC Care and COP Care for both surface and underground equipment are market leaders, providing scheduled service intervals, detailed inspection protocols and extended warranties to an increasing number of customers around the world.

Scoop Care
Scoop Care is designed to protect everything that is essential to the loading, tramming and hauling functions of an underground fleet, delivering preventive care that maximizes availability and productivity. The agreement also covers Minetruck trucks.

Peter Trimmel, Product Manager, says: “These underground vehicles are subject to a great deal of wear and tear in rigorous mining operations and the availability of this equipment is essential to productivity. Scoop Care maximizes availability and guarantees reliability. That puts the mine manager’s mind at rest as he can stop worrying about the possibility of unpleasant surprises in terms of unscheduled downtime and unexpected costs.” 

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Rig Care and COP Care
The Rig Care and COP Care agreements are designed to keep “front line” drilling equipment in peak condition, and are also based on scheduled service, inspection protocols and preventive maintenance.
Similarly, Rig Care ensures optimum performance and maximum availability with scheduled inspections, factory-recommended preventive maintenance and regular servicing to keep the rig in peak condition.
 
Both agreements offer an extended warranty of three years or 3 000 hours of operation/impact hours.
 
“Our Care service agreements are rapidly becoming the standard way to keep equipment in peak condition, which these days is becoming more and more important for our customers,” says Olle Lundstorp, Product Manager. This way, our customers will avoid the extra costs of unexpected breakdowns and can rest assured that their equipment will always be well taken care of.”

For further information, please contact:

Peter Trimmel Product Manager Loading and Haulage URE Parts and Services
+46 70 527 6099,  E-mail: peter.trimmel@se.atlascopco.com 

Olle Lundstorp, Product Manager Tunelling and Mining URE Parts and Services 
 +46 70 340 9897, E-mail: olle.lundstorp@se.atlascopco.com

Elisabeth Nilsson, Communications Professional
+46 19 670 7019, e-mail: elisabeth.nilsson@se.atlascopco.com

Atlas Copco is a world leading provider of industrial productivity solutions. The products and services range from compressed air and gas equipment, generators, construction and mining equipment, industrial tools and assembly systems, to related aftermarket and rental. In close cooperation with customers and business partners, and with 136 years of experience, Atlas Copco innovates for superior productivity. Headquartered in Stockholm, Sweden, the Group’s global reach spans more than 160 markets. In 2008, Atlas Copco had 34 000 employees and revenues of BSEK 74 (BEUR 7.7).

Atlas Copco Underground Rock Excavation is a division within Atlas Copco’s Construction and Mining Technique business area. It develops, manufactures, and markets a wide range of tunneling and mining equipment for various underground applications worldwide. The division focuses strongly on innovative product design and aftermarket support systems, which give added customer value. The divisional headquarters and main production center is in Örebro, Sweden.